Returns & Exchanges

What is your return policy?

We hope you'll be 100% satisfied with your purchase! If not, please contact us at orders@vcoterie.com within 7 days of delivery to initiate your return. Returned items must be shipped back to us in its original condition and packaging within 14 days of delivery. Buyers are responsible for the cost of return shipping.

Returns are only available for orders that were placed on vcoterie.com. You must be able to provide an order number.

All sale items are final sale. 

 

What is your exchange policy?

Sorry, we are unable to accept exchanges at this time! If you received the wrong item, contact us at orders@vcoterie.com with your order # and a photograph so we can fix it!

 

YOUR SATISFACTION IS IMPORTANT TO US. If, for any reason, your experience does not meet your expectations, please let us know. Contact us at orders@vcoterie.com with the order number in the subject line, and we will do our best to make it right!